Live Chat Support in Cloud Hosting
Together with the telephone and ticket support, our company provides live chat support too. You'll be able to contact us every single day, which includes holidays and weekends, and we will give you more information about the cloud hosting that we provide in case you are not a customer yet, or about basic and billing questions if you already have a user profile. Although for solely tech issues you'll need to open a ticket to our technical support, because such matters require extra time to be taken care of, you can still get in touch with us on our live chat for some tech information. To give you an example, we are able to help you set up an e-mail address in your email client or troubleshoot numerous issues, saving you considerable amount of time. Even when our telephone lines are already off for the day, you will be able to talk to a live person.
Live Chat Support in Semi-dedicated Servers
We provide live chat support that is available to all of our potential and current customers. If you're thinking about a new hosting account, you're able to chat in real time to one of our agents and receive more details about our semi-dedicated servers so that you can select the optimal plan for your websites. In case you already have an account with us, we can assist you in a very timely manner with billing, general and first-level techmatters. Although sometimes you will need to open a support ticket as there're things that cannot be resolved through a live chat, we will be able to assist you with numerous basic tasks, for example setting up an e-mail account in an email client or forwarding one domain to another. This way, you'll receive quick assistance and you'll save a lot of time.