Customer Support Channels

  • 1 hour ticket response time
  • A 1–hour Response Guarantee

  • We offer a 1–hour resolution warranty with all our cloud hosting packages, meaning every single advice question you submit is going to be reacted to in only 1 hour max. Our support company members are trained to instantly resolve any issue and to present you with well timed guidance on any problem that you might have.

  • Top quality support service
  • A Top–quality Support Service

  • Our technical support service is offered by a team of skilled experts who definitely are ready to answer your inquiry right away. You can easily get hold of the tech support staff by opening a support ticket from your Web Control Panel or by submitting us an e–mail. On working days, you may as well contact us on the phone or make use of the live chat option.

  • Intuitive help center
  • An Intuitive Help Section

  • Should you need help while working on your online projects within the Control Panel, you are able to always simply click the Help key and locate your question in the set of articles or blog posts that will come up. We have also turned almost all articles and reviews into educational videos. The collection of videos will load if you click on the Videos option present on the top right.